Privacy Policy



GENERAL INTRODUCTION


At TRADIIFY, we hold your privacy in the highest regard and are committed to safeguarding it. This Privacy Policy (the “Policy”) outlines the types of information that TRADIIFY collects when you use our Platform (as defined in the Terms of Use of our Platform), and it details how we collect, use, share, and store this information. The Policy also explains the reasons behind our data collection practices and informs you of the privacy rights and choices available to you regarding the information you submit when using our Services.


For clarity and ease of reference, the terms “TRADIIFY,” “we,” “us,” and “our” refer to Tradiify Investment Consultant LLC (referred to herein as “TRADIIFY” or the “Company”), a Limited Liability Company incorporated in Dubai, United Arab Emirates (UAE), under License Number 1343624. TRADIIFY operates the online Platform and provides Services as outlined in this Policy. The terms “you,” “your,” and “User(s)” refer to all individuals who use the Platform, including both Students and Mentors who provide content (as further defined in our Terms of Use). 


This Policy forms an integral part of our commitment to ensuring transparency and security in how we manage your information while providing you with exceptional financial education services.

The Services provided by Tradiify are governed by this Privacy Policy, our Terms of Use, and any other rules, policies, or guidelines published on the Platform that are applicable to you (collectively referred to as the "Platform Terms"). We urge you to read this Policy carefully before accessing our Platform and using the Services. By accessing and using the Platform, providing your Personal Information (as defined below), or otherwise indicating your agreement when prompted, you consent to the collection, use, disclosure, sharing, and storage of information as described in this Policy, the Terms of Use, and any other applicable rules, policies, or guidelines published on the Platform.


If you have inadvertently submitted any Personal Information to Tradiify prior to reviewing this Policy, or if you disagree with the manner in which your Personal Information is collected, stored, or used, you have the right to access, modify, and/or delete your Personal Information in accordance with this Policy. Please refer to the relevant clauses in this Policy for your rights and more information. Tradiify disclaims all liabilities arising from the use of your Personal Information as governed by the Platform Terms.


If any information you have provided or uploaded on the Platform is found to violate the Platform Terms, Tradiify reserves the right to require the deletion of such information and may revoke your access to the Platform, following appropriate notice. 

Key terms used in this Policy, but not explicitly defined herein, shall have the meanings ascribed to them in our Terms of Use. Should you have any questions regarding this Policy, please contact us for further clarification.

1.APPLICATION OF THE POLICY 

This Policy is applicable to all Users of the Platform and governs the collection of your information exclusively through this Platform only. 

Tradiify has instituted reasonable measures in accordance with applicable laws and industry standards to safeguard Personal Information, treating it as confidential. These measures are designed to protect Personal Information from unauthorized access, improper use, disclosure, alteration, unlawful destruction,  accidental loss or misuse.

2.ACCESS TO INFORMATION

To fully utilize the features and benefits available on our Platform, you are required to create an account. During the account creation process, you must provide certain Personal Information as requested. While some information, including consent to receive promotional offers from Tradiify, is optional, it enhances your user experience.

You may access and view the Platform as a guest without registering or providing Personal Information. Tradiify disclaims any responsibility for information provided by you in a guest capacity, except as mandated by applicable laws, regulations, or directives from competent authorities.

In the future, Tradiify may request additional optional information to further customize and personalize the Platform to better serve your needs. 

Tradiify reserves the right to maintain records of communications, including telephone calls and emails, received from or made by you. These records may be retained for purposes related to service delivery, including inquiries and feedback, to ensure the effective and efficient provision of our Services.

3.CONTROLLING PERSONAL INFORMATION

Tradiify acts as the data controller for all Personal Information collected and processed in relation to your use of the Platform and the provision of Services offered therein. As the data controller, Tradiify determines the purposes and means of processing your Personal Information.

The types of Personal Information collected and processed by Tradiify are outlined in detail below. This includes, but is not limited to, information provided during account creation, interactions with the Platform, and any other information relevant to the use of our Services.

4.MINORS USING PLATFORM

In accordance with our Terms of Use, registration on the Platform requires compliance with the ‘Age Requirements’ outlined in the Account Creation section. If you are a “Minor” (defined as an individual who does not meet the Age Requirements), you are prohibited from registering directly on the Platform. Only a Parent or legal guardian may register on your behalf, agree to all Platform Terms, and facilitate your access under their supervision.

While certain Services may necessitate the collection of a Minor's Personal Information, Tradiify does not intentionally collect such information without parental consent. We assume that any Personal Information provided by a Minor has been submitted with the consent of their Parent or guardian. If you are a Parent or guardian and believe that your Minor has provided Personal Information without your consent, please contact us immediately. Upon discovery that Personal Information has been collected from a Minor without parental consent, we will promptly take measures to delete such information from our records.

The provisions of this policy apply equally to Minors and adults. If a Minor experiences any form of abuse or harassment while using our Services, you must notify us in writing so that appropriate actions can be considered.

5.DEFINITION OF PERSONAL AND SENSITIVE INFORMATION

For the purposes of this Policy, "Personal Information" refers to any data that identifies an individual User, including but not limited to, first and last name, identification number, email address, age, gender, location, photograph, and/or phone number, whether provided during registration or subsequently on the Platform.

"Sensitive Personal Information" encompasses the following categories: (i) passwords and financial data (excluding the truncated last four digits of a credit/debit card), and bank account details; (ii) health-related information; (iii) official identifiers such as biometric data, unique identification numbers issued by your jurisdiction, social security numbers, driver's licenses, and passports; (iv) information regarding sexual orientation, race, ethnicity, political or religious beliefs or affiliations; (v) account credentials and passwords; and (vi) any other data classified as ‘sensitive personal data’ or ‘special categories of data’ under United Arab Emirates  (UAE) Electronic Transactions and E-Commerce Law (Federal Law No. 1 of 2006), the internationally recognized standards of EU General Data Protection Regulation (GDPR), Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (“Data Protection Laws”), or any other applicable or equivalent legislation.

In this Policy, the term "Personal Information" shall be understood to include "Sensitive Personal Information," as the context requires.

We strongly advise that you refrain from providing Tradiify with any Personal Information unless explicitly requested by us. Should you voluntarily share any Personal Information with Tradiify without such a request, Tradiify disclaims all liability concerning the handling or processing of such unsolicited Personal Information.

6.WHAT INFORMATION WE COLLECT

Tradiify collects information you provide, data on how you interact with content, and details from any third-party platforms you connect with. Additionally, we automatically collect data such as information about your device and your usage patterns, including which aspects of our Services you engage with or spend time on. 

All data outlined in this section is subject to comprehensive processing activities, which may include but are not limited to: collecting, recording, organizing, structuring, storing, altering, retrieving, encrypting, de-identifying, anonymizing, erasing, combining, transmitting, analyzing, sharing, and otherwise managing your data to facilitate and enhance the Services we provide. 

INFORMATION YOU SHARE WITH US:When you create an account and use the Services using our platform, we collect any data you provide directly, including:

Type of Information

Explanation

Purpose 

Account Creation

For Students (Learners):
To access specific features of the Tradiify Platform, such as content consumption, you are required to create a user account. This necessitates the collection and storage of your email address, password, and account preferences.

For Mentors:
When creating a mentor account, we collect and store your name, email address, password, and account preference. We may also require government-issued identification, a verification photo, certification or licensure pertinent to your teaching qualifications, date of birth, race/ethnicity, and phone number.

As you engage with various features of the Platform, you may be prompted to provide additional information for completing your profile, providing your professional and educational background. This may include details such as your occupation, areas of skill interest. Upon successful account creation, Tradiify assigns a unique identification number to your account.

You may also elect to furnish additional profile information, such as a photograph, headline, biography, language proficiency, website link, social media profiles, country of residence, or other pertinent data. Please note that the information provided in your profile will be publicly accessible and viewable by other users of the Platform.

For Identity verification, communication, provisioning of services, record, fraud prevention, security, and execution of contract, etc.

Content Sharing and Viewing

Content Sharing by Mentors

Certain features of the Services allow Mentors to interact with other users or share content publicly. This may include uploading courses, educational materials, posting reviews, asking or answering questions, sending messages to students or other instructors, and uploading photos or other works. Depending on the location where this content is shared, it may be accessible and publicly viewable by other users.

Content Viewed by Students

When Students access content on the Platform, we collect data related to their activity. This includes details about which courses, assignments, training, labs, workspaces, tools, and quizzes they have started and completed, as well as information regarding content purchases, subscriptions, earned credits, completion certificates, and interactions with mentors, employees, teaching assistants, and other students. We also collect your assignments, submissions, answers to questions, and other materials submitted to fulfill course and content requirements.

Provisioning of Services, operation and functions, subject matter of the contract, execution of contract.

Know Your Customer (KYC) Information


From Student:

Personal Information: 
Full Name of the User
Date of Birth (DOB)
Gender
Photograph (Not Mandatory): Government Identification, or  recent photographs may be required for verification. 
PAN card (Tax Payment ID Number)
Aadhar Card or Passport or Voter Identity Card or any other Government Identification
Government-issued ID (e.g., Passport, Driver’s License, National ID) 
Proof of Address (e.g., utility bill, bank statement, lease agreement) 
Contact Information: 
Email Address
Phone Number 
Payment Information: 
Credit/Debit Card Information (for subscription payments) 
Other Information:
Date of Birth
Country of Residence

From Mentors:

  • Personal Information: 

    • Full Name of the User

    • Date of Birth (DOB)

    • Gender

    • Photograph (Not Mandatory): Government Identification, or  recent photographs may be required for verification. 

    • PAN card (Tax Payment ID Number)

    • Aadhar Card or Passport or Voter Identity Card or any other Government Identification

    • Government-issued ID (e.g., Passport, Driver’s License, National ID) 

    • Proof of Address (e.g., utility bill, bank statement, lease agreement)

  • Professional Credentials: 

    • Certificates or diplomas related to their field of expertise 

    • Proof of professional experience or qualifications

  • Contact Information: 

    • Email Address 

    • Phone Number 

  • Payment Information: 

    • Bank Account Details (for payment of fees or commissions) 

  • Other Information: 

    • Date of Birth 

    • Country of Residence


From Non-Institutional Mentors (Sole Proprietorship / Partnership Firms):

  • Personal Identification Information: Similar to individual mentors 

  • Business Registration Documents: 

    • Proof of business registration or incorporation 

  • Proof of Address: 

    • Utility Bills or 

    • Bank Statement in the name of the business 

  • Contact Information: 

    • Email Address and 

    • Phone Number of the organization’s representative

From Institutional Mentors:

  • Business Registration Documents

    • Certificate of Incorporation

    • Business License 

    • Memorandum and Articles of Association

  • Proof of Address: 

    • Utility Bills, 

    • Lease Agreements in the organization’s name

  • Tax Identification Number: 

    • GST/Tax ID or VAT number 

  • Contact Information:

    • Official email address 

    • Phone number 

  • Authorized Representative: 

    • Personal Identification Information  

    • Contact details of the person authorized to act on behalf of the organization

  • Bank Details: Bank account information for financial transactions


Biometric Information : 

Depending on the service, biometric data such as facial recognition data, and even voice recordings could be collected. Granted only to the verified user and reducing the risk of fraud. This type of data can also enhance user experience by streamlining the login processes and transaction verifications.


Technical Information: 

TRADIIFY processes and complies with the collection of technical data including IP addresses, device identifiers like IMEI, IMSI, UUID, and MAC addresses, as well as operating system versions, device specifications, network providers, and connection details. This data helps TRADIIFY, enhance user experience, improve service security, and optimize functionality across devices and networks.


User Data:

TRADIIFY processes information about how users interact with the website, including tracking URLs visited, products viewed, search history, page performance such as load times and error rates, and user engagement with the site. This data is utilized to enhance the functionality of the website, improve user experience, and optimize TRADIIFY's products and services.

We gather this information and supporting documents to complete our verification process and fulfill any obligations under applicable agreements or arrangements with you.

Legal Obligation, provisioning of services, identity verification

Payment Information

For Mentors:

If you are a Mentor, you may link your payment account to the Services to receive payments. Upon linking, Tradiify collects and processes necessary information, including your payment account email address, account ID and number, physical address, contact details, and, where applicable, ACH or wire transfer information to facilitate payments. To comply with legal obligations, Tradiify works with trusted third-party providers to collect tax-related information, such as residency details, tax identification numbers, and other required biographical data. Please note that Tradiify does not collect or store sensitive bank account details for security purposes. The collection, use, and disclosure of your payment, billing, and tax data are governed by the privacy policies and terms of service of your payment account provider.

For Students: 

When processing a purchase on Tradiify, we collect essential information, including your name, billing address, and ZIP code, to fulfill your order. This information may be retained to facilitate future transactions or refunds. Payment and billing details, such as your name, credit card information and billing address, must be provided directly to our third-party payment service providers. We may also receive limited data from these providers, including updates about your payment card and the last four digits of the card, to support transaction processing. For security purposes, Tradiify does not collect or store sensitive cardholder data, including full credit card numbers or card authentication information.

Payment Facilitation, Legal binding, provision of services and fraud prevention, execution of contract.

Information Collected Through Third-Party Platforms and Social Media

When you access or utilize our Services via third-party platforms or services, or interact with third-party links, the collection, use, and sharing of your data will be governed by the privacy policies and terms of those third parties. If you link your social media or online accounts to your Tradiify account, we may obtain information through those accounts based on your privacy settings and the permissions granted. For instance, if you log in to Tradiify using Google, Facebook, or another third-party service, we may receive data such as your name, user identification number, and email address as provided by those platforms through their APIs.

For enhancing user experience, security check, identification

Support and Communication

When you contact us for support or to report an issue, we collect and retain your contact details, including but not limited to your name, email address, messages, location, Tradiify user ID, and any associated transaction IDs. This information, along with any additional data provided or gathered through automated methods, is utilized to address your inquiries, resolve issues, and conduct research related to your concerns, in accordance with this Privacy Policy.


For enhancing user experience, technical support to users.

  • AUTOMATICALLY COLLECTED DATA

Type of Information

Explanation

Purpose

Usage Statistics Collection

We collect and analyze usage statistics related to your interactions with our Services. This includes data on content accessed, duration of page visits, pages viewed, features utilized, search queries, click data, date and time of activity, referrer information, Uniform Resource Locators (URLs) clicked on, timestamps; the transactions and trades initiated or tried to initiate; items viewed and searched for; page response timings, download errors, duration of visits to specific pages, interaction data for pages (like scrolling, clicks, and mouse movements) and other relevant usage metrics. This data helps us understand your engagement with the Services and improve your experience.

Enhancing User Experience and services, subject matter and provisioning of services

Technical Data Collection



We collect technical data regarding your computer or device, which includes your device type, browser type, unique device identifier, IMEI or device identification numbers, IMSI or subscriber identity, UUID, MAC address, the version of your operating system, details about your device, your network provider, and your Wi-Fi/data network connection, IP address, login data, type of browser, time zone setting, browser plug-in types, operating system and its version and language, domain information, and other relevant system data and platform types. 

Metadata: Typically, this is technical information associated with the content you submit, post, or share on the Website. You or the system may add metadata to your content, which can include geolocation, date, attribution, or other kinds of data.

This information is used to ensure compatibility, enhance security, and optimize the performance of our Services.

Execution of Contract, Fraud Prevention, Identification, security, communication, provisioning of services, user support, enhancing services and user experience.

Geographic Location Data

We collect approximate geographic location data derived from your IP address, which may include details such as your country, city, and geographic coordinates. This information is used to tailor content and services to your region and to enhance the overall user experience.

Security check, Fraud detection, and enhance user experience and services.

Cookies

Cookies are small data files placed on your device by using the Tradiify website. They are used to store information about your visit, which can enhance your browsing experience by remembering preferences, login details, and other settings. Cookies help our platform function more effectively and can provide a personalized experience by tracking user interactions and behavior.

For Tradiify's data collection from users: 

1. Session Cookies: These are temporary cookies that remain on your device only for the duration of your visit to the Platform. They help manage your session state, such as keeping you logged in as you navigate different pages.

2. Persistent Cookies: These cookies remain on your device for a longer period, even after you leave the Platform. They store preferences and settings, helping to provide a more personalized experience on subsequent visits.

3. Analytics Cookies: These cookies collect data on how you interact with the Platform, including pages visited, time spent on each page, and click-through rates. This helps Tradiify analyze user behavior and improve the Platform's functionality and content.

4. Functional Cookies: These cookies remember your preferences and settings, such as language choices or customization options, to enhance your user experience.

5. Advertising Cookies: These cookies track your browsing activity to deliver targeted advertisements based on your interests and interactions with the Platform.

Tradiify collects this cookie data automatically to improve user experience, personalize content, and analyze usage patterns for better service delivery. 

You as a user have the ability and option to opt out of cookies and data collection, or can set your preferences regarding cookies such as : accepting only necessary cookies, rejecting all cookies or accepting all cookies. 

Tracking User Interactions, analyzing behavior and activities on platform, enhancing services and user experience.

  1. WHAT WE DO WITH THE COLLECTED DATA

    1. Use of Your Information

      1. Provision of Services: We use your information to facilitate access to and operation of our Platform and Services, including account setup, customer support, purchase fulfillment, and verification of User data. This processing is based on your consent, our legitimate interests in the effective administration of our Platform, and/or contractual obligations.

      2. Platform Improvement and Safety: Your information is utilized to enhance and personalize our Platform, including updates and feature development. Additionally, we use this data to prevent, detect, and address criminal activities, fraud, misuse, and other threats. The legal basis for this processing is consent, our legitimate interests, and/or contract performance.

      3. Marketing and Communication: We process your information to tailor marketing efforts, communicate offers, updates, and solicit feedback. This processing is based on your consent, our legitimate interests, and/or contractual obligations.

      4. Legal Claims: We may use your information for establishing, exercising, or defending legal claims in various proceedings. This processing is grounded in our legitimate interest in protecting and asserting legal rights.

      5. Risk Management and Professional Advice: Your information may be processed to manage risks and seek professional advice, based on our legitimate interest in safeguarding our business and Platform.

      6. User Insights: We analyze information to determine usage patterns and improve our Services. This processing is based on our legitimate interest in enhancing user experience and Platform functionality.

      7. Consent-Based Use: We may also use your information for other purposes with your explicit consent or direction.

    2. Disclosure and Sharing of Your Information

      1. General Policy: We do not sell or disclose your Personal Information for monetary or other valuable consideration. Authorized representatives of Tradiify use your information on a need-to-know basis, and any unauthorized use or disclosure will be investigated in accordance with applicable Data Protection Laws.

      2. Service Providers and Third Party Vendors: Information may be shared with third-party vendors and service providers, including consultants and payment processors, to support the functionality of the Platform and deliver services. These third parties are prohibited from using your information for purposes other than those specified and must comply with this Privacy Policy.

      3. Third-Party Platforms and Collaborative Services:  Information may be shared with third-party platforms that enable interaction between Mentors and Students, such as discussion forums or other educational tools. The shared data will be limited to what is necessary for participation in these services. Since these platforms operate independently, we recommend reviewing their privacy policies and terms before engaging with them.

      4. Compliance and Legal Requirements: We may disclose information in response to legal processes, including court orders and governmental requests. Such disclosures may be made to comply with laws, protect rights and property, or address criminal activity, fraud, and misuse of our Platform. We will attempt to provide prior notice of such disclosures when legally permissible.

      5. Business Transfers and Ownership Changes: In the event of a merger, acquisition, or sale of company assets, user information may be transferred to the acquiring entity. This Privacy Policy will continue to apply, and the new entity must adhere to its terms regarding the use of your information.

      6. Third Party-Advertising and Analytics: Usage data may be shared with third-party advertisers and analytics providers through cookies and similar technologies for advertising and analytics purposes.

      7. Upon your Approval: Your information may be shared with third parties if you provide consent or direct us to do so. Any sharing of information not described in this Policy will require your prior consent.

  2. INTERNATIONAL DATA TRANSFER

Your information, including Personal Information, may be stored and processed on the servers and database located in the United Arab Emirates (UAE), and may be stored, processed and transferred to servers and databases located in India  and potentially in other countries as Tradiify expands its infrastructure. These countries may have possibly different privacy laws. As a result, your information could be subject to the legal and regulatory frameworks of those jurisdictions, including potential disclosure to government authorities, regulatory bodies, or private entities due to legal or regulatory requests, court orders, or similar processes.

If you access our Platform from outside the UAE, your information may be transferred to, stored, and processed in the UAE, India or other countries where Tradiify or its affiliates in future may operate. By using our Platform or providing information, you consent to such transfers. In cases where the applicable laws of your country impose specific requirements for data processing, the legal grounds for processing your information include the performance of our contractual obligations, compliance with legal requirements, and our legitimate business interests, such as enhancing our services and preventing fraud.

Tradiify ensures that any international cross-border data transfers are conducted in accordance with this Privacy Policy and with appropriate safeguards, in compliance with applicable Data Protection Laws and Regulations.

  1. DURATION FOR DATA RETENTION AND DELETION

When you delete your account or any information provided on the Platform, the corresponding data will generally be removed from our servers. However, certain information may be retained as necessary to fulfill legal obligations, business requirements, or other purposes outlined in this Policy. 

Please note that not all content you have publicly shared on the Platform, such as comments or feedback, can be entirely deleted. In such cases, we will anonymize your Personal Information to ensure that you cannot be personally identified in connection with the content. Any disclosure of aggregated or de-identified information will be done in a manner that prevents your identification.

If you wish to access, modify, or delete your stored information, you can contact us at support@tradiify.com for further assistance or clarification.

  1. DATA PROTECTION AND SECURITY MEASURES

Tradiify employs robust security softwares and protocols to safeguard your personal data from unauthorized access, alteration, disclosure, or destruction. These measures are tailored to the type and sensitivity of the data we collect and store. However, no system is entirely infallible, and we cannot guarantee complete protection against unauthorized access to communications between you and Tradiify, the Services, or any data provided to us.

Your password is a crucial component of our security framework. You are responsible for its protection and should not share it with third parties. If you suspect your password or account has been compromised, promptly change your password and notify our Support Team.

We utilize encryption software during data transmission and maintain electronic and procedural safeguards to protect the collection, storage, and disclosure of Personal Information, including Sensitive Personal Information. In some instances, proof of identity may be required before disclosing Personal Information.

While we strive to ensure that our third-party service providers adhere to our security standards, we cannot guarantee absolute security. In the event of any security breach, Tradiify's systems are designed to minimize the impact, but complete immunity from risks cannot be assured.

KYC information collected is fully encrypted and accessible only by designated authorities within Tradiify. Users are encouraged to safeguard their accounts against unauthorized access and to take immediate action if they believe their credentials have been compromised.

  1. TARGETED ADVERTISING PRACTICES

Tradiify may display personalized advertising on unaffiliated sites based on your interactions with our Platform and Services. These ads, commonly known as interest-based or targeted ads, are driven by algorithms that track your personal interests, preferences, and activities, such as registering on our Platform or interacting with pages featuring Tradiify content.We strictly comply with applicable laws, including the UAE's National Media Council Resolutions on Advertising Standards, Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data, Consumer Protection Law, and guidelines from the Digital Advertising Alliance and Federal Trade Commission.

We do not share your Personal Information with advertisers or third-party sites displaying these ads. However, advertisers and third parties involved in serving ads may infer that users interacting with these ads belong to the target audience for the ad. Additionally, third parties may provide us with information about your interests and demographic details, which we may use to tailor more relevant advertising to you.

Advertisers may use technologies such as cookies to deliver ads directly to your browser, collect your IP address, and measure ad effectiveness. Tradiify does not control these cookies or other tools used by third parties, and their practices are not governed by this Policy. For more information about their privacy practices, you should contact these advertisers directly.

If we adopt an advertising-supported revenue model in the future, we may share certain anonymized system and usage data with third-party advertisers to present targeted ads. Advertisers may also use data collection tools to gather system data for ad personalization and web analytics. To learn more or opt out of behavioral advertising, please refer to the “Your Choices and Controls” section of this Policy. Even if you opt out, you will still receive generic ads.

  1. YOUR CHOICES AND CONTROLS

    1. Information Provision: You have the discretion to choose the information you provide to us, including the ability to update or delete your details. However, withholding certain information may limit your access to the Platform or specific features.

    2. Communication Preferences: You can control the types of communications you receive from us and may opt out of non-essential communications. However, some communications, such as those related to legal or security matters, may be mandatory and cannot be limited.

    3. Cookie Management: You may reject or remove cookies via your web browser settings. Be aware that disabling cookies may affect the functionality or availability of certain Services on the Platform.

    4. Behavioral Advertising: For interest-based advertising, you can manage your preferences by opting out of personalized ads. However, this may not prevent the display of generic ads, and certain behavioral advertising features may still be active unless fully disabled through your browser or other available tools.

  2. YOUR RIGHTS AND DATA MANAGEMENT:

    1. User Rights: As a user of Tradiify, you have specific rights concerning your Personal Information. The scope and applicability of these rights may vary based on your location. For detailed information regarding country-specific rights, please refer to the Country-Specific Additional Terms provided below.

      1. Right to Access and Confirmation: You are entitled to obtain confirmation regarding whether we hold any Personal Information about you and, if so, to access such information along with any supplementary details.

      2. Right to Correction: You may request the rectification of inaccurate Personal Information or request updates to incomplete or outdated details.

      3. Right to Restriction of Processing: You have the right to request restrictions on the processing of your Personal Information under certain conditions.

      4. Right to Erasure: You may request the deletion of your Personal Information from our Platform. Please note that such deletion may result in the irreversible removal of your account and associated data, which may not be retrievable.

      5. Right to Data Portability: Where applicable, you may request a copy of your Personal Information in a structured, commonly used, and machine-readable format.

These rights pertain solely to your Personal Information and not to that of other users. Verification of identity may be required for processing such requests.

  1. Management of Your Information and Preferences: 

    1. Control Over Information Provided: You can choose the information you provide to us, including options to update or delete such information. Please be aware that limiting the information you provide may restrict access to certain features of the Platform.

    2. Communication Preferences: You can select the types of communications you wish to receive from us. While you can opt out of promotional messages, essential communications related to legal, security, and service updates will continue to be sent.

    3. Cookie and Tracking Technologies: You have the option to reject or disable cookies through your web browser settings. Note that disabling cookies may impact the functionality and availability of some Platform services. For information on controlling cookies and online tracking, consult resources such as the UAE's National Media Council Resolutions on Advertising Standards, Federal Decree-Law on the Protection of Personal Data, Consumer Protection Law, and guidelines from the Digital Advertising Alliance and Federal Trade Commission.

    4. Behavioral Advertising: You may opt out of targeted advertising by managing your cookie settings or using opt-out mechanisms provided by advertising networks. This includes general opt-out options for behavioral advertising such as : Browser Based Opt-Out, Industry based Opt-Out (of receiving targeted ads from many online advertising companies), Mobile App Opt-Out, Email Opt-Out etc.

For further assistance or to exercise your rights, please refer to the ‘Grievances’ section of our Privacy Policy for additional guidance and contact details. Please be advised that while we endeavor to accommodate your rights and preferences, certain limitations may apply in accordance with applicable laws and regulations. For any questions or clarifications, do not hesitate to reach out to us using the contact information provided.

  1. COMMUNICATION PREFERENCES

    1. Opt-Out of Promotional Communications

You have the right to opt out of receiving promotional communications from Tradiify. This can be done through the settings available within the Platform upon your login, by utilizing the unsubscribe link provided in any promotional email, or by contacting us directly at support@tradiify.com.

Please be aware that opting out of promotional communications will not affect your receipt of transactional communications. These include service announcements, administrative notices, legal notifications, and updates related to your account. If you wish to cease all communications from us, except those legally mandated, you may delete your account through the Platform or by emailing us at  support@tradiify.com.

It is important to note that opting out of promotional emails affects only future communications. If your information was shared with a third party before you updated your preferences, you may need to adjust your preferences directly with that third party.

  1. Third-Party Advertisements

Tradiify does not sell your Personal Information to third parties nor use your name in marketing statements without your explicit consent. 

Advertisers and ad companies may utilize technology to serve advertisements directly to your browser. In such cases, they may automatically receive your IP address and use cookies to gauge ad effectiveness and personalize content. Tradiify does not have control over or access to these cookies or other tracking mechanisms employed by third parties. The privacy practices of these advertisers and third-party sites are not governed by our Privacy Policy. For further details on their practices, please contact the respective third parties directly.

For any inquiries regarding our privacy practices or to exercise your rights, please refer to the contact details provided in the ‘Grievances’ section of our Privacy Policy.

  1. JURISDICTION SPECIFIC PRIVACY TERMS

Jurisdiction Specific Privacy Terms refers to Data Protection Laws in any legislation related to data protection, data security, or privacy, which includes, but is not limited to, the Information Technology Act of 2000 of India, the EU General Data Protection Regulation 2016/679 (GDPR),  Personal Data Protection Law (PDPL) of UAE, and any legal frameworks governing Personal Data, Sensitive Personal Data, or information obtained from outbound phone calls, emails, fax transmissions, and any other laws related to the protection, security, or privacy of data in communication contexts in multiple jurisdictions where the Platform is operated.

  1. If You are a Resident of India

If you are located in India, you may be entitled to certain rights under the Digital Personal Data Protection Act, 2023. These rights include:

  1. Right to Confirmation and Access: You have the right to obtain confirmation regarding the processing of your Personal Information and access the details thereof, along with any supplementary information we hold. This means that you can request a copy of your personal data to review the accuracy and completeness of the information collected. TRADIIFY ensures that such requests are processed promptly and transparently, providing Users with a clear view of what data is being held and for what purpose.

  2. Right to Rectification: You are entitled to request the correction of any inaccuracies in your Personal Information. Additionally, you may request the update of any incomplete or outdated information. TRADIIFY facilitates these corrections, ensuring that all personal data remains accurate, up-to-date, and relevant for the purposes for which it is processed.

  3. Right to Restriction of Processing: TRADIIFY acknowledges the right of Users to request restrictions on the processing of their personal data. This applies particularly during the verification of data accuracy or in disputes regarding the lawfulness of processing.

  4. Right to Object to Processing: You have the right to object to the processing of your personal data by TRADIIFY, especially when it is based on legitimate interests or the performance of tasks carried out in the public interest or in the exercise of official authority, including profiling.

  5. Rights Related to Automated Decision Making and Profiling: TRADIIFY ensures that You will not be subjected to decisions based solely on automated processing, including profiling, which might have legal or similarly significant effects on them.


  1. Right to Data Portability: Under specific circumstances, you may request the transfer of your Personal Information to another organization or directly to you.

  2. Right to Restrict Disclosure ("Right to Be Forgotten"):  this right allows You to request the deletion or removal of your personal data when there is no compelling reason for its continued processing. TRADIIFY respects this right and will delete personal data when requested, except in cases where TRADIIFY  is legally obligated to retain the data or if the data is necessary for compliance with a legal obligation or the defense of legal claims.

  3. Right to Erasure: You have the right to request the deletion of your Personal Information from our Platform. Please be aware that such deletion may result in the permanent removal of your account and all associated data, which will not be recoverable.

All requests concerning these rights can be made through the options provided within the Platform upon login. Alternatively, you may contact us as detailed in the ‘Grievances’ section, and we will address your concerns in accordance with applicable law.

  1. If You are a Resident of UAE

As an educational platform operating in the United Arab Emirates (UAE), Tradiify adheres to the strict guidelines set forth by the Federal Decree-Law No. 45 of 2021 on the Personal Data Protection Law (PDPL). The following terms outline how we comply with these regulations to protect your personal data and privacy rights:

  1. Transparency in Data Collection and Use: We are committed to transparency in how we collect and use your personal data. This includes providing clear information on the types of personal data we collect, the purposes for which it is used, and how it will be processed. We ensure that you are fully informed about the data processing activities conducted by Tradiify, in compliance with the PDPL's transparency requirements.

  2. Consent Management: Your explicit consent is required before we collect or process any personal data. For minors, consent must be obtained from their guardians. Our platform provides clear and accessible mechanisms for you to give, manage, and withdraw your consent at any time. We maintain detailed records of your consent, in line with the PDPL’s legal standards for data processing.

  3. Data Subject Rights:  Under the PDPL, you have the right to:

  • Access Your Data: Request access to your personal data that we hold, along with details of how it is processed.

  • Rectify Your Data: Request corrections to any inaccurate or incomplete personal data.

  • Delete Your Data: Request the deletion of your personal data, subject to legal and contractual obligations.

We ensure these rights are clearly communicated and easily exercisable through our platform.

  1. Data Security Measures: We implement stringent technical and organizational security measures to safeguard your personal data against unauthorized access, breaches, and other risks. These measures are continually reviewed and updated to ensure compliance with the PDPL's data security requirements.

  2. Data Sharing and Third-Party Processing: We may share your personal data with third-party service providers under strict conditions that comply with the PDPL. These include thorough due diligence and ensuring that third parties meet the required data protection standards. We will only share your data when necessary and with your consent, unless otherwise required by law.

  3. Cross-Border Data Transfers: When transferring personal data outside the UAE, we ensure that the receiving country provides adequate data protection or that appropriate safeguards are in place. This may include data transfer agreements or other mechanisms that comply with the PDPL's cross-border data transfer requirements.

  4. Data Retention Policies: Your personal data will be retained only as long as necessary to fulfill the purposes for which it was collected, or as required by law. Our data retention policies are designed to comply with the PDPL, ensuring that data is securely deleted or anonymized when no longer needed.

  5. Breach Notification Procedures: In the event of a data breach, we have established procedures to promptly notify affected individuals and the UAE Data Office as required by the PDPL. We take immediate action to mitigate the impact of any breach and to prevent future incidents.

By incorporating these UAE-specific privacy rights and terms, Tradiify ensures full compliance with the PDPL, thereby safeguarding your personal data and privacy rights. We are committed to maintaining the highest standards of data protection to foster trust and confidence in our platform.

For any further information, or to exercise your rights under the PDPL, please refer to the contact details provided in our Grievances section.

  1. If You are a Resident of California:

If you are a resident of California, you are entitled to specific rights under the California Consumer Privacy Act ("CCPA"). These include:

  1. Right to Know: You can request details about the categories and specific pieces of personal information we have collected about you, including access to a copy of this information. 

  2. Right to Correction: You may request corrections to any inaccurate personal information we hold about you.

  3. Right to Deletion: You can request the deletion of personal information we have collected from you, subject to certain exceptions.

  4. Right to Non-Discrimination: Exercising your CCPA rights will not result in any discrimination against you. We will treat you the same as any other user.

  5. Right to Opt-Out: You can opt out of the sale or sharing of your personal information. While we do not traditionally sell personal information, we use cookies that may share non-personally identifiable information with third parties for cross-context advertising. To opt out, use the "Do Not Sell or Share My Personal Information" link available on our website.

To exercise these rights, you can email us at support@tradiify.com or contact us via postal mail at Tradiify’s registered address written in the grievance section. You may designate an authorized agent to make these requests on your behalf, and we may require identity verification before processing your request. For further details, refer to sections on data collection, usage, and sharing in our Privacy Policy.

Additionally, California residents can request information about personal data shared with third parties for direct marketing purposes by emailing us, along with your contact information. Note that we do not currently respond to browser-initiated "Do Not Track" signals, as there is no standardized method for recognizing these signals.

  1. If You are a Resident of Nevada:

While Tradiify does not sell personal information, Nevada residents have the right to request that their covered personal information not be sold. If you wish to exercise this right, please contact us by emailing support@tradiify.comor by sending a written request to our address provided in the Privacy Policy.

  1. If You are a Resident of EU: If you are a resident of the European Union (EU), you have certain rights under the General Data Protection Regulation (GDPR) regarding your personal data. These rights include:

    1. Right to Access: You have the right to request access to the personal data we hold about you.

    2. Right to Rectification: You can request correction of any inaccurate or incomplete personal data.

    3. Right to Erasure: You have the right to request the deletion of your personal data under certain circumstances. These conditions ensure that individuals have control over their personal data and can request its removal when it is no longer necessary or when they no longer wish for it to be processed. These circumstances include: 

  • Data No Longer Necessary: The personal data is no longer necessary for the purposes for which it was collected or processed. 

  • Withdrawal of Consent: The individual withdraws consent on which the processing is based, and there is no other legal ground for processing the data. 

  • Objection to Processing: The individual objects to the processing of their personal data, and there are no overriding legitimate grounds for continuing the processing. 

  • Unlawful Processing: The personal data has been processed unlawfully, meaning it does not comply with GDPR requirements. Compliance with 

  • Legal Obligation: The personal data must be erased to comply with a legal obligation under Union or Member State law to which the data controller is subject. 

  • Data Collected from Children: The personal data was collected in relation to the offer of information society services to a child, and the child (or their guardian) requests its deletion. 

However, it is important to note that the right to erasure is not absolute and may be subject to exceptions, such as when processing is necessary for the exercise of the right to freedom of expression or for compliance with legal obligations

  1. Right to Restrict Processing: You can request that we restrict the processing of your personal data

  2. Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.

  3. Right to Object: You can object to the processing of your personal data based on legitimate interests or for direct marketing purposes.

To exercise any of these rights, please contact us at support@tradiify.com. We will respond to your request in accordance with applicable laws.

  1. If You are a Resident of  UK, EEA or Switzerland: For users located in the EEA, UK, or Switzerland, you have the following rights under applicable data protection laws:

    1. Data Access and Portability: You have the right to access your personal data and request it in a portable format.

    2. Rectification and Erasure: You may request the correction or deletion of your personal data.

    3. Restriction and Objection to Processing: You can request restrictions on the processing of your data or object to its processing altogether.

    4. Supervisory Authority Complaint: You have the right to lodge a complaint with your local supervisory authority regarding our data practices.

Additionally, personal data may be processed outside of the UK, EEA, and Switzerland by our service providers for purposes such as transaction processing, payment facilitation, and support services. We ensure that such data transfers comply with the European Commission's Standard Contractual Clauses and have strict data processing agreements in place with our service providers to safeguard your data. By using our services, you consent to these transfers, storage, and processing activities.

We are committed to resolving any issues related to our compliance with the DPF Principles in a timely and effective manner.

  1. If You are a Resident of Australia: If you are a resident of Australia and have a privacy-related complaint, please reach out to our privacy team at support@tradiify.com. We aim to address and respond to such complaints within 30 days. 

We are committed to ensuring your privacy concerns are handled promptly and in accordance with Australian privacy regulations.

  1. POLICY CHANGES AND NOTIFICATION

Tradiify's business operations are dynamic, and as such, our Privacy Policy may be amended periodically. We reserve the right to modify this Policy at our discretion, subject to applicable legal requirements. While we may send periodic reminders about updates to our notices and conditions via email, unless you have opted out of such communications, we strongly recommend that you review our Policy regularly on our Platform to stay informed of any changes.

Unless explicitly stated otherwise, the updated Policy will govern all information related to your account and collected prior to the revision. We commit to upholding the integrity of the promises made in our Policy; therefore, we will not implement material changes that would decrease the protection of previously collected customer information without obtaining your explicit consent.

  1. CONTACT INFORMATION AND GRIEVANCE PROCEDURES

For any questions regarding this Privacy Policy, to exercise your rights, or to address concerns related to the privacy of your data, please submit your inquiries or grievances as follows:

Email: Send a detailed description of your complaint or request to support@tradiify.com.

Postal Mail: Alternatively, you may send your complaint or request via registered post to:

“Tradiify Investment Consultant LLC

Latifa Tower - Office No. 3206, 32nd Floor, Sheikh Zayed Road

Opposite Museum of The Future, Trade Centre 1

Dubai, UAE”


We will review and address your concerns in accordance with applicable laws and our internal procedures.